terms & Conditions

we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, shipping address, billing address.
Payment Information: Credit/debit card or UPI details (processed securely through our payment provider).
Order History: Product details, order dates, and purchase behavior.
Device Information: IP address, browser type, and browsing behavior via cookies (for analytics and site optimization).

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Send order updates and shipping notifications.
Respond to customer support inquiries.
Improve our website and product offerings.
Send promotional offers (only if you opt-in).

3. Data Protection

We take strict security measures to protect your information. All payment transactions are encrypted and handled by secure third-party providers. We do not store your card details.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share it only with:

Shipping partners to deliver your order.
Payment gateways for transaction processing.
Legal authorities if required by law or for fraud prevention.

5. Cookies & Tracking

Our website uses cookies to:

Terms and Conditions

These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our services, you agree to be bound by these terms.

1. General

This website is owned and operated by [Green Karma Ayurveda]. Throughout the site, the terms “we”, “us” and “our” refer to ECZEMARON. By using this site or purchasing our products, you agree to be legally bound by the terms set out below.

2. Eligibility

You must be at least 18 years old or have the supervision of a parent or guardian to make a purchase on our site.

3. Product Use Disclaimer

ECZEMARON is a non-hormonal, topical remedy intended to support skin healing related to fungal infections and irritation.
Results may vary depending on skin type and condition.
Always perform a patch test before full use.
This product is not intended to diagnose, treat, cure, or prevent any disease and should not replace medical advice.
If irritation occurs, discontinue use immediately and consult a physician.

4. Orders & Payments

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order.
Prices are subject to change without notice.
Payments are processed securely through trusted third-party payment gateways.

5. Shipping & Delivery

We aim to dispatch orders within 1–2 business days.
Delivery times may vary depending on your location.
Shipping details and tracking information will be provided once dispatched.
We are not responsible for delays caused by courier services or customs clearance.

6. Return & Refund Policy

Please refer to our full Refund Policy for information about returns, eligibility, and refund timelines.

7. Intellectual Property

All content on this site, including product images, text, logos, and designs, are the intellectual property of ECZEMARON and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

We are not liable for:

Any indirect, incidental, or consequential damages arising from the use or misuse of our products.
Allergic reactions, skin issues, or medical complications caused by the use of ECZEMARON.

Use the product responsibly and consult a dermatologist if needed.