Privacy Policy
At ECZEMARON, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
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Personal Information: Name, email address, phone number, shipping address, billing address.
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Payment Information: Credit/debit card or UPI details (processed securely through our payment provider).
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Order History: Product details, order dates, and purchase behavior.
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Device Information: IP address, browser type, and browsing behavior via cookies (for analytics and site optimization).
2. How We Use Your Information
We use your information to:
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Process and fulfill orders.
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Send order updates and shipping notifications.
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Respond to customer support inquiries.
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Improve our website and product offerings.
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Send promotional offers (only if you opt-in).
3. Data Protection
We take strict security measures to protect your information. All payment transactions are encrypted and handled by secure third-party providers. We do not store your card details.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share it only with:
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Shipping partners to deliver your order.
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Payment gateways for transaction processing.
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Legal authorities if required by law or for fraud prevention.
5. Cookies & Tracking
Our website uses cookies to:
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Remember your shopping preferences.
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Improve user experience.
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Collect anonymous analytics data through tools like Google Analytics.
You can disable cookies in your browser settings at any time.
6. Your Rights
You can:
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Request access to the personal data we hold about you.
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Ask us to delete or correct your data.
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Opt out of marketing emails at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.